Housing Team Leader

  • Location
    London, Greater London
  • Salary
    20 £ - 25 £ / Hour
  • Category
    Security jobs
  • Contract Type
  • Shift Type
  • External Reference

Role: Housing Team Leader
Location: Bethnal Green, London Borough of Tower Hamlets
Industry: Public Sector, Council
Duration: 3 Months
Working Hours: Monday - Friday 09.00 - 17.00
Hourly Rate: £20 - £25 P/H

Main Purpose of The Job
*Day to Day co-ordination and supervision of a Lead Professional team providing direction to all staff
*Assist in developing partnership working to enable a holistic No Wrong Door (NWD) approach of the Lead Professional Team so as to provide an efficient housing options service to all customers and partner organisations, preventing homelessness wherever possible
*Monitor day to day work activity of staff in relation to housing options, prevention and NWD referrals within Tower Hamlets and assisting in developing appropriate improvement actions so that year on year improvements are made
*Motivate and develop staff, offering sound knowledge and expertise so that casework meets all required standards
*Ensure that all enquiries and cases are progressed speedily and efficiently and within agreed time targets

Duties & Responsibilities
*To co-ordinate the day to day running of an effective options based service that seeks to prevent homelessness in Tower Hamlets and maximise the range of housing choices available to residents and other applicants
*To ensure that staff have an appreciation and understanding of the options available to enhance customers' life and skills opportunities through the No Wrong Door agenda and to promote and encourage the No Wrong Door holistic approach to advice and referrals to partner agencies
*To have a good understanding of the responsibilities of social landlords, Police, Probation, Social and Health Services in relation to housing need, homelessness and homelessness prevention work
*To have and maintain knowledge of relevant legislation, Codes of Guidance, case law and other best practice to ensure good quality s184 decisions are reached and communicated in writing in a timely manner
*To ensure that officers are fully briefed on developments that impact on money and debt advice delivery, including Housing Benefit and welfare reform changes
*To have a good understanding of the work of the HOST complex and the Legal teams and liaise closely with Team Principals in other areas of the Service to ensure that correct and appropriate referrals are made and the customer journey is correctly signposted
*To assist in reviewing the assessment tools used by Lead Professional officers to ensure that they are fit for purpose and reflect the needs of the service users and partners
*To provide relevant expertise on a day to day basis so that work is managed to the required standard, providing support to enable staff to develop and contribute the day to day service delivery
*To supervise staff making sure they understand and implement legislative and policy change in their day to day work and deliver the Team Plan targets through the 1:1 and PDR process
*To manage a specific caseload at the direction of the Team Manager

*To deal personally with complicated cases and with related enquiries from Solicitors and other agencies ensuring that the Council's legal representatives are properly briefed and instructed
*To ensure adequate cover both in the office and for outreach work in partner offices.

For immediate consideration, please apply for the role now.

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To speak to a recruitment expert please contact Shivraj Sisodia